FFXIV Fan Festival
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KB Article: 77515
KB Category: [Account/Billing]
KB Sub-category: [ Registration Information]


How much does it cost?
Tickets will cost €124.99, inclusive of VAT and all fees for 2 days.
Please note that there is no "1 day" option.

Is there an age limit for FINAL FANTASY XIV – FAN FESTIVAL? 
You must be over 16 years of age in order to attend the Fan Festival at Paris. 

- Visitors that are 16 years of age or older will need to present a valid photo ID in order to gain entry to the event.

- Visitors younger than 16 years of age must be present with a legal guardian at all times while at the event and may not be able to play the game.

- Some content may not be suitable for children.

*Each attendee (including legal guardians) will need his/her own ticket to access the event.

Where and when can I buy a ticket to FINAL FANTASY XIV – FAN FESTIVAL?
Tickets will be available on 23/07/18 for active players. General sales will then open on 31/07/18.

The link to purchase tickets will be available on 23/07/2018.

What does my ticket include?
Full access to the event, keynotes, concerts, exclusive merchandise, goodie bag, in-game items and much more!

Do I need to bring photo ID?
Yes, acceptable forms of ID to prove your age include:
- a photo driving licence
- a passport
- a national identity card

What is the refund policy?
No refunds, all sales are final. Please ensure all of your plans are in order before you purchase tickets.

Notwithstanding the foregoing, Square Enix Ltd. shall issue refunds to original ticket purchasers upon request if Square Enix Ltd. cancels the entire event. All such refunds will be strictly limited to the amount the original ticket purchaser paid for the ticket on the Eventbrite website. Please contact Square Enix Ltd. at the applicable link below to request a refund if Square Enix Ltd. cancels the entire event. Square Enix Ltd. will respond to refund enquiries within five business days.

Can I transfer/sell my ticket to someone else?
No, tickets are non-transferable. IDs will be checked at registration. Only people whose name matches the name on his/her ticket will be permitted to enter.

How can I get the special in game items?
Fan Festival attendees will receive in-game item codes to redeem on the Mog Station by email at the start of the event.

For non-Festival attendees, the items may be available for purchase on the Mog Station.

More details will be announced on the in-game items at a later date.

Do I have to attend the event to receive my goody bag and in-game items?
Yes, you need to attend and be a ticket holder in order to receive the goodie bag.

In-game items may be available for purchase on the Mog Station.