KB Article: 12834
KB Category: [ Security Tokens] [Products & Services]
KB Sub-category: [Damaged / Malfunction] [ Warranty]
How long does the security token's battery last?
Because the battery's life depends solely on how frequently the token is used, we cannot give a specific length of time. If the battery dies within 3 months from the purchase, we will exchange for a new token free of charge. If the battery dies after 3 months of the purchase date, please purchase another token by contacting the Information Centre. Please do not exchange the token battery as doing so will erase the data, and the token can no longer be used.