Frequently Asked Questions

What countries is the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion taking place in?

If you have an active Twitch Prime membership and you live in one of the following countries, you will be eligible to receive a free registration code for FINAL FANTASY XIV Online Starter Edition.

Aland Islands 

Egypt

Martinique *

Tunisia

Albania

El Salvador

Mauritania

Turkey

Algeria

Equatorial Guinea

Mauritius

Turkmenistan

American Samoa

Eritrea

Mayotte

Turks and Caicos Islands *

Andorra

Estonia

Mexico

Ukraine

Angola

Ethiopia

Monaco

United Arab Emirates

Anguilla *

Falkland Islands *

Montserrat

United Kingdom

Antigua and Barbuda

Finland

Morocco

United States

Argentina

France

Mozambique

U.S. Minor Outlying Islands 

Aruba *

French Guiana

Namibia

United States Virgin Islands

Australia

French Polynesia

Nepal

Uruguay

Austria

French Southern Territories

Netherlands

Vatican

Bahamas

Gabon

New Caledonia

Venezuela

Bahrain

Georgia

Nicaragua

Yemen

Bangladesh

Germany

Norway

Zambia

Barbados

Gibraltar

Oman

Belarus

Greece

Pakistan

Belgium

Greenland

Panama

Belize

Guadeloupe Martinique *

Paraguay

Bermuda *

Guam

Peru

Bhutan

Guatemala

Poland

Bolivia

Guernsey 

Portugal

Bosnia and Herzegovina

Guyana

Puerto Rico

Botswana

Haiti

Qatar

Bouvet Island 

Honduras

Reunion

Brazil

Hungary

Romania

British Indian Ocean Territory

Iceland

Russia

British Virgin Islands *

Ireland

Saint Barthélemy *

Bulgaria

Isle of Man

Saint kitts and Nevis *

Burundi

Israel

Saint Lucia *

Cameroon

Italy

Saint Martin *

Canada

Jamaica

St. Vincent & the Grenadines *

Cayman Islands *

Japan

San Marino

Central African Republic

Jersey

Saudi Arabia

Chad

Jordan

Serbia

Chile

Kazakhstan

Seychelles

Colombia

Kenya

Singapore

Comoros

Kuwait

Slovakia

Congo

Kyrgyz

Slovenia

Costa Rica

Latvia

South Africa

Croatia

Lesotho

Spain

Cyprus

Liechtenstein

St. Helena ex dep.

Czech Republic

Lithuania

Suriname

Democratic Republic of Congo

Luxembourg

Swaziland

Denmark

Macedonia

Sweden

Djibouti

Madagascar

Switzerland

Dominica

Malawi

Tajikistan

Dominican Republic

Maldives

Tanzania

Ecuador

Malta & Gozo

Trinidad

 

*Users in certain countries may receive a registration code that does not match their supported region. If you live in one of these countries and need a replacement code, please contact the Square Enix Support Centre.


 

When can I participate in the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion? 

The promotion will begin on Feb. 4, 2019 and run until May 3, 2019.

 

 

How do I get a registration code through the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion?

Please follow the steps below to obtain your registration code.

1)    Make sure that you have an active Twitch Prime membership. If you need help subscribing to Twitch Prime or linking your Amazon Prime account to Twitch Prime, please refer to this page.

2)    Make sure you are logged in to your Twitch Prime account and go to https://www.twitch.tv/prime. You should see a list of content you have access to, which will include the FINAL FANTASY XIV Online Starter Edition. (You can also see this list of content by clicking on the Twitch Prime crown icon at the top of your screen anywhere on https://www.twitch.tv)

3)    Click the “Get Code” button beneath the FINAL FANTASY XIV Online Starter Edition banner

4)    A registration code will be displayed, along with links and instructions on how to register the game.

 

Can I exchange the Windows code I received from the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion for a different platform?

Only registration codes for the Windows version of the FINAL FANTASY XIV Online Starter Edition will be provided for this promotion, and they cannot be exchanged for other platforms or versions.



FAQ Article: 61764
FAQ Category: [Product Specifications] / FAQ Sub-category: [Products & Services]


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